Shipping policy
Shipping Policy – Pawrousel
Last Updated: August 22, 2026
At Pawrousel, we are committed to providing safe and reliable shipping services to our customers worldwide. This Shipping Policy outlines the estimated delivery times, shipping conditions, and responsibilities related to the shipment of our products.
1. Shipping Coverage
We offer international shipping to all countries where the transportation and delivery of our products are legally permitted.
Shipping is free of charge, regardless of the destination.
2. Order Processing
All orders are processed on the same day the customer's payment is successfully completed and confirmed.
Orders placed on weekends or public holidays may begin their shipping process on the next available business day depending on carrier availability.
3. Delivery Times
The estimated delivery time is 10–15 days, depending on the customer's location and external factors such as customs procedures, local postal services, or logistics delays.
In exceptional circumstances, including international holidays, strikes, customs inspections, severe weather, or unusually high shipping volumes, delivery may take longer than expected.
4. Order Tracking
Once your order has been processed and tracking information becomes available, a tracking number will be sent to the email address provided by the customer during checkout.
5. Shipping Address
The customer is responsible for providing a complete and accurate shipping address when placing an order.
Pawrousel is not responsible for delays, failed deliveries, or lost packages resulting from incorrect, incomplete, or inaccurate shipping information provided by the customer.
6. Customs, Taxes, and Duties
For international shipments, the customer is responsible for any customs duties, import taxes, fees, or charges that may be imposed by the destination country.
Pawrousel is not responsible for delays caused by customs inspections, clearance procedures, or other customs-related processes.
7. Delays Beyond Our Control
Although we work to ensure that orders arrive within the estimated delivery timeframe, we cannot guarantee an exact delivery date due to circumstances beyond our control, including weather conditions, international logistics disruptions, customs procedures, carrier delays, or periods of high demand.
8. Contact Us
If you have any questions regarding this Shipping Policy, please contact us:
Pawrousel
📧 Email: atenciones24horas@outlook.com
📞 Phone: +34 637 782 446